Warranty conditions

The statutory warranty of 24 months applies to all products. An extended manufacturer’s warranty also applies to the following products:

WunderSlicer® vegetable cutter

We provide a durability guarantee on all WunderSlicer® . The warranty period for this product is 5 years and begins as soon as the goods have been handed over to you. A claim under the guarantee requires use only in the intended manner. Use in the intended manner is particularly true if you have followed the operating instructions included with the product.
 If there is any damage to the product, you can report this as a warranty claim within 6 weeks of the damage occurring either in writing (to the following address: Wundermix GmbH, Dirnismaning 34 D, 85748 Garching b. Munich, Germany) or by email Email (service@wundermix.de). In this case, we will either replace your product with a new one or repair it. If only individual components of the product that can be replaced without special technical knowledge are affected by the warranty, we will send you appropriate spare parts in the event of a warranty claim, which you can replace on the device accordingly. This applies in particular to the lid unit, the collecting container, the quick-release axle, the feeding aid and the cutting discs.

ThermoSlider M and KitchenSlider M

We provide a durability guarantee on all ThermoSlider® M and KitchenSlider® M made of the solid surface material HI-MACS® . The guarantee period for these products is 15 years and begins as soon as the goods have been handed over to you. A claim under the guarantee requires regular maintenance and use only in the manner intended. Regular maintenance and use as intended are particularly important if you have followed the care instructions included with the product.
 
If there is any damage to the product, you can report this as a warranty claim within 6 weeks of the damage occurring either in writing (to the following address: Wundermix GmbH, Dirnismaning 34 D, 85748 Garching b. Munich, Germany) or by email Email (service@wundermix.de). In this case, we will either replace your product with a new one or repair it. If only individual components of the product that can be replaced without special technical knowledge are affected by the warranty, we will send you appropriate spare parts in the event of a warranty claim, which you can replace on the device accordingly. This particularly applies to replacement rubber stoppers and Teflon gliders.
 
Please note that these guarantee conditions have no influence on your legal rights, in particular your warranty rights and your right of withdrawal.